jillibb Privacy Policy

Welcome to the jillibb Privacy Policy. jillibb ("we," "us," or "our") operates the online gaming platform accessible at https://jillibb.com, offering casino games, live dealer tables, slots, bingo, Joker Poker, and esports betting to players in the Philippines.

We understand that your personal data is important to you, and we take our responsibility as a data controller seriously. This Privacy Policy explains in plain, straightforward language what personal information jillibb collects from you, the purposes for which we use it, the circumstances under which we may share it, and the rights you have over your own data under Philippine law.

This Privacy Policy applies to all personal data collected through the jillibb website, mobile-optimized platform, customer support channels, and any other touchpoints through which you interact with jillibb. It should be read together with our Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

jillibb collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Residential address in the Philippines (barangay, city/municipality, province)
• Valid email address
• Mobile number registered in your name
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, PhilHealth ID, UMID card, or driver's license)
• Proof of residential address (e.g., utility bill, bank statement, or barangay certificate)
• Proof of payment method ownership (e.g., GCash or PayMaya account screenshot showing your registered name)
• Selfie or liveness verification image where required

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction history, including amounts in Philippine Peso (PHP)
• Payment method details (e.g., GCash mobile number, PayMaya account reference, BDO/BPI/Metrobank account name — we do not store full bank account numbers or card numbers)
• Bonus and promotional credit history
• Wagering and gaming activity records

2.4 Technical & Usage Data

• IP address and approximate geolocation (city/region level)
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the jillibb platform
• Login timestamps and access logs
• Cookie identifiers and similar tracking data (see Section 7)

2.5 Communications Data

• Records of your communications with jillibb customer support, including live chat transcripts, email correspondence, and support ticket history
• Feedback, survey responses, and promotional opt-in preferences

jillibb collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically — through cookies, web beacons, and similar tracking technologies when you browse or use the jillibb platform (see Section 7 for full details).
• From third-party payment processors — when you initiate a deposit or withdrawal via GCash, PayMaya, BDO, BPI, or Metrobank, our payment partners may share transaction confirmation data with us.
• From identity verification providers — jillibb may use third-party KYC service providers to assist with document verification and fraud detection. These providers process your identity documents on our behalf under strict data processing agreements.
• From fraud prevention and AML screening services — jillibb may receive data from third-party screening services to comply with anti-money laundering obligations under Philippine law.

jillibb uses the personal data we collect for the following purposes:

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), jillibb processes your personal data on the following legal bases:

• Consent — For marketing communications, optional cookies, and any processing not strictly necessary for the performance of our services. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Contractual Necessity — Processing required to fulfill our obligations under the jillibb Terms and Conditions, including account management, payment processing, and game delivery.
• Legal Obligation — Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and any applicable PAGCOR regulations.
• Legitimate Interests — Processing necessary for jillibb's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided such interests are not overridden by your fundamental rights and freedoms.

jillibb does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers & Data Processors

jillibb engages trusted third-party service providers who process personal data on our behalf under written data processing agreements. These include payment processors (GCash, PayMaya, BDO, BPI, Metrobank), KYC and identity verification providers, fraud detection and AML screening services, cloud hosting and infrastructure providers, and customer support platform providers.

6.2 Regulatory & Law Enforcement Authorities

jillibb may disclose personal data to Philippine government agencies, regulatory bodies (including PAGCOR and the Anti-Money Laundering Council), law enforcement authorities, or courts of competent jurisdiction where required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jillibb's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

6.4 With Your Consent

jillibb may share your personal data with other third parties where you have provided explicit, informed consent to such sharing.

jillibb uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on our platform. Here is a breakdown of the types of cookies we use:

You can manage or disable optional cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the jillibb platform. Essential cookies cannot be disabled as they are strictly necessary for the platform to operate.

jillibb retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account and registration data — Retained for the duration of your active account, plus five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• KYC and identity verification documents — Retained for five (5) years from the date of verification or account closure, whichever is later, as required by the Anti-Money Laundering Act.
• Financial and transaction records — Retained for five (5) years from the date of each transaction, in compliance with Philippine financial record-keeping regulations.
• Customer support communications — Retained for two (2) years from the date of the last communication, or longer if the communication relates to an ongoing dispute or legal matter.
• Technical and usage data — Retained for up to twelve (12) months in identifiable form, after which it is anonymized or deleted.
• Marketing preferences and consent records — Retained for the duration of your account, plus three (3) years following account closure or withdrawal of consent.

Upon expiry of the applicable retention period, jillibb will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

jillibb implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• TLS 1.3 encryption for all data in transit between your device and jillibb's servers
• AES-256 encryption for sensitive data stored at rest, including identity documents and payment references
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorized access
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Role-based access controls ensuring that jillibb staff can only access personal data necessary for their specific job functions
• 24/7 security monitoring with automated alerts for suspicious activity patterns
• Secure data centers with physical access controls, redundant systems, and disaster recovery capabilities

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jillibb will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Philippine Data Privacy Act.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillibb:

• Right to be Informed — You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access — You have the right to request a copy of the personal data jillibb holds about you, along with information about how it is being processed.
• Right to Rectification — You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure — You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object — You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability — You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to Withdraw Consent — Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint — You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected]. We will respond to your request within fifteen (15) business days of receipt, as required by Philippine law. We may need to verify your identity before processing your request.

The jillibb platform is strictly intended for adults aged 21 years and above. jillibb does not knowingly collect personal data from individuals under the age of 21. The minimum age for casino-style gambling in the Philippines is 21 years, as prescribed under applicable Philippine law and PAGCOR regulations.

If jillibb discovers or has reasonable grounds to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and void any transactions or winnings associated with that account.

jillibb primarily stores and processes personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers, KYC verification services, and fraud detection platforms — may process data in other jurisdictions.

Where personal data is transferred outside the Philippines, jillibb ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include:

• Standard contractual clauses approved by the National Privacy Commission
• Binding corporate rules where the recipient is part of a corporate group with approved privacy standards
• Transfers to jurisdictions recognized by the NPC as providing an adequate level of data protection

You may request information about the specific safeguards in place for any international data transfer by contacting our Data Protection Officer.

The jillibb platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the jillibb platform and does not cover the privacy practices of any third-party websites or services you may access through links on our platform.

jillibb is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you use in connection with your jillibb account, including your GCash, PayMaya, BDO, BPI, or Metrobank accounts.

jillibb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via email to the address on file or through a prominent in-platform notification.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how jillibb protects your personal data.

Your continued use of the jillibb platform following the effective date of any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated Privacy Policy, you must stop using the platform and close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jillibb handles your personal data, please contact our Data Protection Officer (DPO) directly. Our DPO is responsible for overseeing jillibb's compliance with the Philippine Data Privacy Act and is your primary point of contact for all data privacy matters.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated and jillibb has not adequately addressed your concern.

This Privacy Policy was last reviewed and updated on January 1, 2026. It supersedes all previous versions of the jillibb Privacy Policy.